I still havent recieved any of my VIP merchandise.

Mon, Dec 19, 2011 at 1:37 AM

I attended the Houston concert. Bought the VIP Guitar package. Sebastien informed me for some reason only six guitars were sent and he promised to mail my things within two weeks. I didnt recieve signed set list, missed the meet and greet and then pushed to the side. Can I get my money back. This is bullshit.

Slightlyfaded10

Replies to This Posting

  1. Moderator

    Re: I still havent recieved any of my VIP merchandise.

    Tue, Jan 24, 2012 at 1:14 PM

    slightlyfaded10 wrote:
    I attended the Houston concert. Bought the VIP Guitar package. Sebastien informed me for some reason only six guitars were sent and he promised to mail my things within two weeks. I didnt recieve signed set list, missed the meet and greet and then pushed to the side. Can I get my money back. This is bullshit.

    Slightlyfaded10


    Please contact Customer Support at support.groundctrl.com. They will be able to address your concerns there. Thank you!

  2. RE: I still havent recieved any of my VIP merchandise.

    Sat, Mar 3, 2012 at 12:40 AM

    Hey I just had the event tonight and they are supposed to ship the guitar to me. I was just wondering, did you ever get your merchandise?
    Mr.Bongonk

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